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bigredhunter00
07-14-2011, 04:17 PM
So i got my martin back after 2 months and was charged 45 dollars for labor. I thought that the warranty covered labor. The guy tells me that since martin dont pay him to do warranty work that he had to charge me the money and i am suppose to call martin and tell them they owe me 45 bucks.
Any thoughts?

Arrow Splitter
07-14-2011, 04:20 PM
The sad part is that Martin does not cover labor.

Jake-the-snake
07-14-2011, 04:20 PM
So i got my martin back after 2 months and was charged 45 dollars for labor. I thought that the warranty covered labor. The guy tells me that since martin dont pay him to do warranty work that he had to charge me the money and i am suppose to call martin and tell them they owe me 45 bucks.
Any thoughts?

I believe labor is not covered under Warranty. However, most dealers dont charge for warranty work. I think you got the shaft my friend.

bigredhunter00
07-14-2011, 04:28 PM
when we got our bows we were told it was. Guess i should have told him off then

Destroyer
07-14-2011, 04:33 PM
So not only do you have to go through all this bs but then on top of it you have to pay extra as well. :(

Speedykills
07-14-2011, 04:36 PM
Usually if you bought the bow from a dealer then they do warranty work it's usually free.Not Martins fault.Find a new dealer.

Arrow Splitter
07-14-2011, 04:36 PM
Like Jake said, most dealers don't charge. My dealer (G-Mac) has charged me once($20) and this last time it was free.

bigredhunter00
07-14-2011, 04:42 PM
well he told me he normally doesnt charge but since martin has been screwing him around and hes tired of it. Already found another bow tech that is martin certified. Its in Sportsmans Warehouse. Their lead tech is fellow club member at the archery club im at. Oh and is it u hutch that does
strings cause since i have the green logo on the new limbs i may have to change string color. LOL

HawgEnvy
07-14-2011, 04:59 PM
uh! I wanna green logo for the Cheetah.

bigredhunter00
07-14-2011, 05:14 PM
break ur limbs, wait 2 months then u can have green logs too

Ford
07-15-2011, 04:09 AM
bigredhunter,
I had the same issue, was charged 50 to have new strings put on my bow. My fault in the matter was not buying the bow from my local martin dealer, although he was charging 75-100 more then what I bought it for. He said if I bought it from him, he would probably do the work for free. But he said he's been having issues recently with martin and may start charging his costumers as well. Said he does waranty repair for all the other bow brands he sells for free. Martins warranty does not, I repeat does not cover labor.
I complained to the local dealer, after paying him the labor money, he said take it up with martin. I called joel, and joel said we dont cover labor, its not in the warranty, and basically tuff for you. He said I dont blame that shop for charging you labor, I would have done the same thing he said. I then told him if I would have known I had to pay labor I would have sent it to martin directly, maybe cost me 15 to ship at the most, may have added a week turn around time, but I wouldnt have to pay 50 in labor. But martin didnt give me that chance, they said go to a local dealer, I said I didnt buy it there, he said I dont care you have to do waranty repair through a local dealer. When I told him what price I paid from an ebay store, and that it was direct shipped from martin he tried to accuse the ebay store of selling under what they set a minimum to. Trying to change the subject, or make it sound like my fault for getting a resonable price on a bow.
keep in mind my bow was a month old with less then 300 shots through it. I was livid at the idea of paying labor for a defective part, with poor design quality that was obviously martins fault. I told joel that, and told him I will no longer be shooting martin and i would let my friends know the same. i dont know what he was thinking but he didnt sound like he cared that much. But I wont pretend to read another mans mind. Just how it came accross to me.
Update, my local martin dealer sells only 2 other brands of bow, mathews and pse. Last time I talked to them they were doing everything possible to drop martin because of how many waranty repairs they have had to do on the 2011 line of bows.

archerx7
07-15-2011, 04:49 AM
I worked for a very large shop from about 96-04, that over the years carried almost every brand except Mathews, and I can tell you for certain that none of these manufacturers reimburse their dealers for warranty labor. It is up to each individual shop as to whether they charge for warranty labor, most will not IF the bow was purchased there and you are the original owner. If the tech knows what he is doing, a limb swap only takes about 15 minutes and the bow won't even need to be retuned other than setting the draw weight back to where it was originally.