View Full Version : Customer Service

07-08-2009, 08:41 PM
What can i say?, my top limb on my '08 Firecat cracked, i dont know why, but anyways i brought it back to the dealer right away, was on the phone with Martin for 5 Minutes and i have brand new limbs on the way for free, Thanks for the great service Martin:)

07-08-2009, 10:24 PM
That matches my experience recently as well. My lower limb cracked, I called Martin and Joel said take it to my dealer and it would get taken care of. Two from the time I took the bow in I had it back in my hands with a pair of brand new limbs. I applaud Martin's great customer service too. Their reputation is well deserved.