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Thread: Martin goes over the top!

  1. #21
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    i hope i didnt come across as an ass. another thumbs up to the Martin CS is no big surprise. We're all used to that. so when i hear "over the top"... OP's service is typical and not at all surprising. Martin's just awesome like that!
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  2. #22

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    I did send my bow back to the factory. They put new cams on, also strings and cable, and greased everything. I guess I titled it over the top, because I was hard on them in past post, and actually gave up on Martin. Hope the new parts have taken care of all the problems.

  3. #23
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    Quote Originally Posted by shoots martin View Post
    I did send my bow back to the factory. They put new cams on, also strings and cable, and greased everything. I guess I titled it over the top, because I was hard on them in past post, and actually gave up on Martin. Hope the new parts have taken care of all the problems.
    We hope so, too. Can't stand to hear a grown man cry. LOL!

    As Hutch has said, we have read, heard, or experienced the type of CS that Martin provides over and over that it takes a lot to imagine "Over the Top" service. Everybody has to consider that the CS and warranty dept do not design or manufacture the parts and/or materials used to make up the bows. They just have to deal with repair/replacement issues in an effort to keep customers happy. To that end they do a magnificent job. Maybe we shold convey that thought to them personally when we get a chance.
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  4. #24
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    Quote Originally Posted by bfisher View Post
    We hope so, too. Can't stand to hear a grown man cry. LOL!

    As Hutch has said, we have read, heard, or experienced the type of CS that Martin provides over and over that it takes a lot to imagine "Over the Top" service. Everybody has to consider that the CS and warranty dept do not design or manufacture the parts and/or materials used to make up the bows. They just have to deal with repair/replacement issues in an effort to keep customers happy. To that end they do a magnificent job. Maybe we shold convey that thought to them personally when we get a chance.
    Good stuff right there on top of the fact that this is just an all around great thread as folks have made an effort to explain themselves when their original intentions might have been misunderstood, which is easy to happen on a forum. Good folks here, and at Martin also. Excuse me, I am having a Huggy Bear Moment, LOL!



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  5. #25
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    Quote Originally Posted by peace View Post
    Good stuff right there on top of the fact that this is just an all around great thread as folks have made an effort to explain themselves when their original intentions might have been misunderstood, which is easy to happen on a forum. Good folks here, and at Martin also. Excuse me, I am having a Huggy Bear Moment, LOL!



    Smarten Up and Martin Up
    i'm down widda hugin'
    '07 HCA Iron Mace
    '08 Martin Bengal
    '11 Martin Exile
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  6. #26
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    Quote Originally Posted by HawgEnvy View Post
    i'm down widda hugin'
    But you will hurt his feelings!





    Hutch
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  7. #27
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    I'm liking the comments and jokes we're getting here. Maybe this site is getting back to what it once was; a friendly place to visit. Well done, gentlemen.
    If You're Not Living on the Edge You're Taking Up Too Much Space
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