Alien X Mods ... Got a problem

[droppixel]

Not sure how I didn't notice this before, but when I was swapping out the strings tonight I came across this.



There is quite a bend in the mod and pretty sure it's cracked on the back side. That and now I'm pretty sure this is the root of the serving wear I was seeing on the other strings. No idea how this happened to be honest ...

What and how do I go about getting the mods replaced?

[Spiker]

If it's not possible to get it solved between you and the person you bought it from - I would just order a new set of mods from Martin or your Pro Shop.

You already have new strings - make sure everything else is good - if so - replace the mods and set the bow up.

[droppixel]

If it's not possible to get it solved between you and the person you bought it from - I would just order a new set of mods from Martin or your Pro Shop.

You already have new strings - make sure everything else is good - if so - replace the mods and set the bow up.

Got a feeling I'm going to end up "S" creek on this one. I sent him a message on AT. Haven't seen anything else that would cause concern, but this one jumped at me when I just happened to look down when routing the cables.

[Spiker]

It's one of the greatest bows in the world.
Know it bites but - - if it is just a messed up module, you can get a pair and set it up.

[droppixel]

Anyone know the cost on these? I might just have to bit it and order a set. If the seller is nice enough about it, might be able to get a little bit of the money from him to offset the cost.

Saying the bow is a 9 out of 10 and then I find this ... doesn't make me to happy.

[bfisher]

The answer is pretty simple really. If you have a dealer near then have him order you new modules. If that's not possible then a call to Martin customer service, specifically the warranty dept, and they might ship you new ones. Joel has been known to take care of Martin owners even if they are not the original owners. 1-800-541-8902

[droppixel]

that'd be great! I don't know how much of the warranty info carries through the life of the bow, the said he hadn't had it registered yet and that was part of the appeal to me. He said the shop he bought it from sent the info in for the warranty after he purchased the bow. Don't know if that is accurate or not, but definitely want to get this fixed. I have only taken a few shots with this bow so far and want to get it shooting again as soon as possible. This just bums me out to receive it like this, but that is part of the risk in used bows I guess.

[joelc]

You have two options...visit ANY local archery dealer that is willing to call us to replace the modules or you can call directly and arrange to have your shipped back and exchanged. Martin will not ship warranty parts directly to the consumer prior to receiving the damaged parts but with a dealer involved most orders will ship within 24 hours. The previous owner and the dealer that he bought the bow from did not register anything through Martin as there is no registration process.

[droppixel]

You have two options...visit ANY local archery dealer that is willing to call us to replace the modules or you can call directly and arrange to have your shipped back and exchanged. Martin will not ship warranty parts directly to the consumer prior to receiving the damaged parts but with a dealer involved most orders will ship within 24 hours. The previous owner and the dealer that he bought the bow from did not register anything through Martin as there is no registration process.

Thanks Joel, I'll try to give a call this afternoon. Do you just need me to mail the Mods only back or would I need to send the whole bow?

[gravedigger]

Thanks Joel, I'll try to give a call this afternoon. Do you just need me to mail the Mods only back or would I need to send the whole bow?

i think you would have to ship the bow,or get a dealer involved to order the parts.just my thought.