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Thread: Bow Damaged in Shipping

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  1. #1
    Senior Member droppixel's Avatar
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    Default Bow Damaged in Shipping

    Question for you guys. An Alien I sent was damaged in shipping. The box was crushed, resulting in the cams being bent and the strings jumping the cams, further twisting them up. Is the recipient up "S-creek" or can something be worked out with repairs? I shipped USPS with insurance covered with it noted as fragile, sent in an original Martin small bow box. Any help on this would be appreciated. Sent and received bows exactly as this one was sent and never had an issue so I'm pretty upset at the moment.
    2007 Cheetah :: Jaguar Take-down
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    Senior Member NuttyNative's Avatar
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    Because you had insurance it will covered for the amount you purchased. I believe it is the purchasers responsibility to contact shipper. However, he may need to get information from you to help with his claim. I have had packages damaged through UPS That were insured And the claim process only took 5 days. Good luck.
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    Senior Member gravedigger's Avatar
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    all my staff bar orders come UPS and a few months ago one got stollen off my door step.i called ups and they told me that the person who shiped it had to open a claim.after i spoke to the staff bar place the did open a claim but the stollen staff bar showed up on my door step the next day with a sorry note on it.so what im getting at is you would have to contact ups and open a claim

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    Senior Member droppixel's Avatar
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    ok cool - I did send in the claim. had him send me pictures of the box - corner was just straight jacked and the cams had a nasty wobble in them. sent the pictures with the online claim, so I'll wait to see what happens. hoping they don't want some bs invoicing for repair cost and whatnot.
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    Senior Member Speedykills's Avatar
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    Sounds like a dry fire.............Maybe person is covering there behind,but ya as long as you have it insured your good to go..........good luck.

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    Senior Member droppixel's Avatar
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    Quote Originally Posted by Speedykills View Post
    Sounds like a dry fire.............Maybe person is covering there behind,but ya as long as you have it insured your good to go..........good luck.
    kinda what I was initially thinking ... or a string derailing. The pictures looked a little like what Simon's Nemesis looked like when he had his scale accident
    2007 Cheetah :: Jaguar Take-down
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