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Thread: Needing SERVICE On a New MARTIN BOW, . . .

  1. #1
    Junior Member
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    Apr 2013
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    Default Needing SERVICE On a New MARTIN BOW, . . .

    Needing service on a new martin bow.

    Everytime i phone them i am given an endless barrage of voicemail messages, accompanied by a real person putting me through to another voicemail ??? !!!

    All that i need is a return authorization number.

    Since phoning is not productive; nor taking the bow to an authorized dealer - (they could rarely get throug to a person and cannot obtain satisfactory help to help their customers' issues) i have e-mailed a request for a ra number.

    This is very frustrating and not a good way to get started with new ownership !

    Wrc

  2. #2
    Sonny Thomas
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    No doubt there will be a transition period, so hang in there.

  3. #3
    Super Moderator bfisher's Avatar
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    When you call you need Ext 3 for the warranty dept. This may or may not help speed things up, but pointing you in the right direction.
    If You're Not Living on the Edge You're Taking Up Too Much Space
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