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Thread: Custome Service Help

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  1. #1
    Junior Member
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    Default Custome Service Help

    Hi everyone,

    I realize this forum is dedicated to tech aspects of Martin products but I have been trying to get in touch with someone/anyone from Martin tech support for over two weeks and can't ever reach a live person on the phone. Is anyone else having this problem? Is there someone I could contact specifically who would actually pick up the phone? I've been wanting to get some more info on a custom bow order, but if I can't speak with a live person at least once what else am I to do? Any help would be greatly appreciated.

    Best,

    Ed

  2. #2
    Senior Member ElkSlayer's Avatar
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    when you call Martin you get the auto mesage if you hit 0 you will get a operator.. other then that you get a mesage and leave your name and number they will call you back.. every time I have done it was a week or so.. speak to the operator she maybe able to help you out ..when I needed to send my limbs back the operator took care of it I had the new limbs mounted on the bow befor the Tech called me Back LOL
    It's all fun an games till you put that big boy on the ground.. now its time to get to work
    Martin cougarIII elite nitrous C cam X system & HHA
    Darton Fury recurve

    http://www.cascadianbowmen.org/

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  4. #3
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    Thanks for getting back to me! Unfortunately I took your advice, called, and pressed zero for the operator... The phone continues to ring without even a message. Does anyone work there?

  5. #4
    Senior Member ElkSlayer's Avatar
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    they go to lunch from 12 to 1 pm pst try um again now they close at 4:30
    It's all fun an games till you put that big boy on the ground.. now its time to get to work
    Martin cougarIII elite nitrous C cam X system & HHA
    Darton Fury recurve

    http://www.cascadianbowmen.org/

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