4-6 Talked to my club member / non-Martin dealer.
He agreed to handle the warranty exchange.
4-7 He spoke with John. John OK'd the shipment of my new cam.
4-11 Cam arrived in a padded envelope with no charges involved.
4-17 I was finally able to to get over and pick up the cam.
Less than an hour later it was on and firing arrows.
No tweaks or adjustments and I'm right back on target.
Maybe of interest is the finish of the new cam.
Overall better looking.
Machine work is much cleaner.
The anodize finish is smoother and the printing on the cam is sharper with better placement.
Two actual changes of note.
Lettering added alongside the draw stop slot. A through Z for draw stop position reference.
It's a bit busy, certainly better than previous which was nothing.
The old cam bearings had a standing collar to properly fit the space between the limb tips.
The new bearings are flat faced and use included aluminum spacers.
The Z was down for a couple weeks as expected.
Most of the down time was on my end not Martin.
I'm back up and running like nothing ever happened.
My thanks to everyone involved in saving Martin from extinction & John for keeping CS issues painless.
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Glad to hear they got you fixed up so fast. Looks like they might be showing some improvement in customer service again.
2008 Moab 70# The deer killing bow
2008/12 Firecat 60#--- 2010 Warthog 70#
2009 Warthog 70#---2009-10-12? Warthog Frankenbow with Nitrous B
2010 Strother SR-71 65# & 2012 Strother Rush 65#
2012 Strother SX Rush 60# & 2011 Strother Infinity 70#
BSD strings and cables
Yeah, I know I'm grumpy and opinionated.
When I worked the Great American Sports Show I did take notice that the machining of all the cams seemed to be much improved from 2013. Can't exactly say about the finish on the bows. To me Camo is Camo so I'm never impressed by it. So long as it doesn't wear off or flake off it's doing it's job. Let's hope the job Martin has done with machining meets the expectations of the customers.
If You're Not Living on the Edge You're Taking Up Too Much Space
Martin Gold Plus Staff Shooter
PSAA Life member, UBP Life member
PADI AOW Diver
just out of curiosity, did they address your strings? aka, give you a new set?
I didn't ask for a new set.
I've reserved them & they are holding up fine now.