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Thread: Outstanding Customer Service!

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  1. #1
    Junior Member
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    Red face Outstanding Customer Service!

    I just wanted to give a huge thanks to the Martin staff. They went above and beyond. I had a 2011 Pantera that I purchased new in 2012. I was having some problems with it and had it sent off. It had a bent riser for some reason. I don't do my own bow work, I have a pro do that. So I know that he didn't bend it. So anyways, I got a call today saying they don't have parts for it and offered a new Blade x4 to replace it. I have always shot Martin bows and will always stick to Martin. Thank you again.
    Dusty James

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  3. #2
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    that's always good news, and hope they continue to provide great service and great bows in the years to come!
    2011 shadowcat
    2006 Razor x
    2001Cougar elte

  4. #3
    Senior Member elkslayer4x5's Avatar
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    It's great to hear that the new Martin owners are working hard at keeping Martin's great customer service reputation intact. Welcome to the site Dusty!
    http://eastoutfitter.tripod.com/index.html
    http://www.cascadianbowmen.org/
    Martin 06 Slayer, Nitrous C, shoot thru, 63lb, Quiktune 3000, HAA OL 5519, Beman ICS Hunter
    Martin 06 Slayer, Nitrous C, Shoot thru, 55lb, Quiktune 3000, HHA OL 5519 2X, Easton A/C/C
    Ben Pearson 1968 'Cougar' 62" 45#s @ 28" recurve, parallel shaft POC, Zwickey 'Eskimo' 2 blade

  5. #4
    Senior Member droppixel's Avatar
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    If they offered a buy-back/trade-in program for older models for newer, like the Blade for example - would be a good way to move some of those, I'd consider it with the Cheetah.
    2014 Lithium :: 2007 Cheetah :: Jaguar Take-down
    REAL AVID Field Staff / Bucks and Beards Scents Field Staff

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