Yes, the Roto cups are supposed to rotate with the limb as they limb changes angle on the riser. That's where they get their name; ROTO (meaning rotate). You should probably take this back to your dealer and see if the two of you can figure out just what's making it hang up. Probably a complete disassembly and try to rotate the cup by hand. Maybe use some machine bluing on the rocker portion to see if there is a high spot in the riser finish making it stick.
If You're Not Living on the Edge You're Taking Up Too Much Space
Martin/Rytera Staff Shooter
Alien Mafia
PSAA Life member, UBP Life member
PADI AOW Diver